Asus FA617NS-N3085W keyboard is not recognized and several other issues (ACPI BIOS Error (bug))

Sebastian Jakubzik

3/17/24, 4:02 PM

I face several issues with my new notebook (model as above). While I understand that graphics might not yet be supported, I have the problem, that my internal keyboard isn't working. I use Ubuntu 22.04. The processor is Ryzen7 7735hs graphics Radeon RX 7600s.

dmesg output gives me the following errors:

[    0.267052] ACPI BIOS Error (bug): Failure creating named object [\_TZ.TZ01], AE_ALREADY_EXISTS (20220331/dswload2-326)
[    0.267057] fbcon: Taking over console
[    0.267067] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20220331/psobject-220)
[    0.267070] ACPI: Skipping parse of AML opcode: ThermalZone (0x5B85)
[    0.269260] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.GPP2], AE_NOT_FOUND (20220331/dswload2-162)   
[    0.269264] ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20220331/psobject-220)
[    0.269266] ACPI: Skipping parse of AML opcode: Scope (0x0010)
[    0.269267] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.GPP2.WWAN], AE_NOT_FOUND (20220331/dswload2-162)
[    0.269270] ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20220331/psobject-220)
[    0.269272] ACPI: Skipping parse of AML opcode: Scope (0x0010)
[    0.269508] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.GPP6.WLAN._S0W], AE_ALREADY_EXISTS (20220331/dswload2-326)
[    0.269511] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20220331/psobject-220)
[    0.945006] hub 6-0:1.0: USB hub found
[    0.945009] hub 6-0:1.0: config failed, hub doesn't have any ports! (err -19)
[    4.110988] amdgpu 0000:03:00.0: amdgpu: Failed to add dm ip block(DCE_HWIP:0x30201)
[    4.111008] amdgpu 0000:03:00.0: amdgpu: Fatal error during GPU init
[    4.111015] amdgpu 0000:03:00.0: amdgpu: amdgpu: finishing device.

If any additional information is needed, I'm happy to give a follow-up.

123

0 + 5

acpi

bios

22.04

Sebastian Jakubzik

3/19/24, 4:18 AM

Just wanted to add, that i have the latest bios installed and checking for updates. made also a request at asus, to get additional help here. normally they advertised this one is compatible to ubuntu.

Sebastian Jakubzik

3/23/24, 4:10 PM

Tried also 22.10, but it's the same issue.

Sebastian Jakubzik

3/26/24, 1:42 PM

Tired Ubuntu 23.04 with Kernel 6.2 while I've read somewhere else, that it ight be gone with newer kernel, but it's the same. dmesg same output as on 22.04

Sebastian Jakubzik

4/1/24, 1:09 PM

Please, I really would need some help here please. What inputs do you need here?

Sebastian Jakubzik

4/1/24, 3:27 PM

Just received an bios update, Version 306 now. all issues persist.

Elon Musk

I sit in a Tesla and translated this thread with Ai:

EN: Asus FA617NS-N3085W keyboard is not recognized and several other issues (ACPI BIOS Error (bug))

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