Score:0

Ubuntu Installation error message

cz flag

I am trying to install Ubuntu 22.04 LTS Desktop on a laptop from a bootable USB stick but I am getting stuck at this error message: (input/output error during write on /dev/mmcblk1)

Can anyone tell me what this mean and what to do next.

Thanks for your help.

BajanTechie avatar
cz flag
Thanks for responding GUIVERC. I am not a computer geek so I don't know what "stack or kernel" mean. It's Ubuntu 22.04 LTS desktop. I just wanted to know what the error code meant and what was my next step. Thank you.
Will avatar
id flag
I think that’s where you’re trying to install Ubuntu - and it looks like it’s an sd card (or some other multimedia card). Are you trying to install it on a media card or an ssd / hdd? If media card, have you checked write protection isn’t enabled? Do please post more details about your hardware and we’ll try to help - thanks!
BajanTechie avatar
cz flag
Thanks Will I appreciate it. The laptop is an ACER Aspire E11 and has an INTERNAL eMMC 32GB SSD Media. It was running Windows 8 and in the Ubuntu setup screen I choose to erase the drive and do a clean install of Ubuntu. Cheers
BajanTechie avatar
cz flag
I was running Windows 8 and in the Ubuntu setup screen I choose to erase the drive and do a clean install of Ubuntu. I can boot into Ubuntu from the external USB stick and I can see the eMMC SSD drive and contents.
Will avatar
id flag
Ok - so it may be that Windows didn’t shut down completely - if it hibernated, Windows leaves the hard drive in a state that generally prevents other OS’s writing to it. Can you still boot into Windows?
BajanTechie avatar
cz flag
Hi Will, Unfortunately I can no longer boot into Windows, the system gives the error message "a required file is missing - File: tms.sys Error Code: 0x0000098
BajanTechie avatar
cz flag
The system also prompt for me to repair with the recovery tool from installation disk which I don't have. The laptop came with everything pre-installed and no media.
Will avatar
id flag
Thanks. I'm not certain this is the problem, but I would try completely deleting the content of that mmc - it may be that the installer doesn't want to use it if Windows left it in an unsafe state. So boot into a live session ('try Ubuntu') and use GParted (included on the live session) to delete all partitions on your mmc card - leaving it all as 'Unallocated space'.
Will avatar
id flag
The other (completely unrelated) thing you might want to check is whether there is a slot for conventional SSD in your laptop. There often is - I opened my dad's laptop to see what upgrade options were - he thought he had a 64GB SSD but it turned out to be a 64GB mmc card -- but there was an empty M.2 drive bay in there so it was a very easy upgrade to a much better storage machine. It's very common for there to be an M.2 slot in a laptop even if sold without a SSD - and M.2 SSD drives are pretty inexpensive now.
BajanTechie avatar
cz flag
Thanks Will for all your help. I will try your suggestions. Cheers
I sit in a Tesla and translated this thread with Ai:

mangohost

Post an answer

Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.