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Upgrade to 22.04 fails at Restart Computer; unable to restart computer

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Today attempted to upgrade from 20.04 LTS to 22.04 LTS. Encountered some problems during upgrade, but those appeared to have resolved themselves (see below). Once I hit the "Restart Computer" button, however, the GUI disappeared and was replaced with a full, blank screen with an error message starting:

/shutdown: error while loading shared libraries: libsystemd-shared-249.so: camo
open shared object file: No such file or directory
[144120.321497] Kernel panic - not syncing: Attempted to kill init!  exitcode=0x00007f00

The screen is unresponsive to mouse or keyboard input. I attempted to power-down the machine and restart but the power key is not responding. (This is a Lenovo Thinkpad where Ubuntu 20.04 LTS was factory-installed.)

I am currently unable to turn the computer off.

(During the installation, a prompt came up indicating that Firefox was to be installed via 'snap'. I hit the "Next" button to allow the upgrade to proceed, but encountered problems similar to that described in 22.04 Installation Hung at Firefox snap. I hit Ctrl-C a couple of times, but eventually the upgrade process resumed and continued to the point of "Restart Computer.")

Suggestions as to how to proceed? Thanks.

James E Keenan avatar
fr flag
Well, immediately after posting, I tried again to turn the computer off. This time I pushed down on the power button for about 20 seconds -- and the machine turned off. I powered back on and the system appeared to properly log in to 22.04 LTS. This was frightening!
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