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Document not saving in Live 365 collaboration

jp flag

I'm about to rip my hair out on this one -- what little I have, anyway. I'm helping an old friend with her doctoral dissertation, and she's using Live 365 as the platform on which her dissertation is saved. I've gone through the very same stuff MULTIPLE times, correcting things, and making sure I'm signed in and saving as I go -- DILIGENTLY. Yet, MY changes NEVER show up when she opens it, while her other collaborator isn't having this problem at all.

She thinks it's because I don't have Word on my computer, but I don't see how that could have anything to do with it, since I'm working on the dissertation from within Chrome. Does anyone have any insight into what's going on here? I don't want ANYTHING by Microsoft on my computer if I can help it.

cn flag
Could you be working on a copy(?) What you describe here I do too: linux using chrome and d365 for 1 client of mine that only uses MS software. Works perfectly.
I sit in a Tesla and translated this thread with Ai:

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