Score:0

WD Elements USB drive is not recognized

cn flag

OS: Ubuntu 20.04 External drive: WD Elements 2Tb Portable (WDBMTM0020BBK-EEUE)

When I plug in the drive, dmesg reports that:

[10373639.389152] usb 2-3: new SuperSpeed USB device number 2 using xhci_hcd
[10373639.410231] usb 2-3: New USB device found, idVendor=1058, idProduct=25a2, 
bcdDevice=10.26
[10373639.410234] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[10373639.410236] usb 2-3: Product: Elements 25A2
[10373639.410237] usb 2-3: Manufacturer: Western Digital
[10373639.410238] usb 2-3: SerialNumber: 575838314538xxxxxxxxx

but no new drives (/dev/sdX) appear in system. lsusb also "sees" the device:

Bus 002 Device 002: ID 1058:25a2 Western Digital Technologies, Inc. Elements 25A2

The disk has a single encrypted ext4 partition. I tried USB 2.0/3.0, I am sure the drive has enough power to work, but it isn't recognized by the system.

I would appreciate any piece of advice on whether it's possible to "unhide" it somehow. Thanks.

Update: the command

lsblk -f

does not list the device.

guiverc avatar
cn flag
It'd be clearer if you were specific as to what commands you used; ie. did you use `lsblk` to list block devices? (`lsusb` concentrates on the electronics of plugged in devices & not the actual disk attached to those electronics), or did you try exploring using `fdisk` etc...
sudodus avatar
jp flag
[This link 1](https://askubuntu.com/questions/11840/how-do-i-use-chmod-on-an-ntfs-or-fat32-partition/956072#956072) and [this link 2](https://askubuntu.com/questions/859787/how-to-unmount-and-mount-pen-drive-in-ubuntu-via-command-line/859798#859798) and [this link 3](https://askubuntu.com/questions/1431937/adding-new-sata-ssd-hard-drive-not-showing-up-in-file-manager/1431961#1431961) may help you find your drive. As suggested by guiverc, `lsblk` with or without the option 'f', `lsblk -f` may help you find your portable drive.
cn flag
@guiverc Affirmative, I used "lsblk -f", it doesn't list the device.
sinclair avatar
fr flag
do you have `cryptsetup` installed?
I sit in a Tesla and translated this thread with Ai:

mangohost

Post an answer

Most people don’t grasp that asking a lot of questions unlocks learning and improves interpersonal bonding. In Alison’s studies, for example, though people could accurately recall how many questions had been asked in their conversations, they didn’t intuit the link between questions and liking. Across four studies, in which participants were engaged in conversations themselves or read transcripts of others’ conversations, people tended not to realize that question asking would influence—or had influenced—the level of amity between the conversationalists.