WD Elements USB drive is not recognized

cn flag

OS: Ubuntu 20.04 External drive: WD Elements 2Tb Portable (WDBMTM0020BBK-EEUE)

When I plug in the drive, dmesg reports that:

[10373639.389152] usb 2-3: new SuperSpeed USB device number 2 using xhci_hcd
[10373639.410231] usb 2-3: New USB device found, idVendor=1058, idProduct=25a2, 
[10373639.410234] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[10373639.410236] usb 2-3: Product: Elements 25A2
[10373639.410237] usb 2-3: Manufacturer: Western Digital
[10373639.410238] usb 2-3: SerialNumber: 575838314538xxxxxxxxx

but no new drives (/dev/sdX) appear in system. lsusb also "sees" the device:

Bus 002 Device 002: ID 1058:25a2 Western Digital Technologies, Inc. Elements 25A2

The disk has a single encrypted ext4 partition. I tried USB 2.0/3.0, I am sure the drive has enough power to work, but it isn't recognized by the system.

I would appreciate any piece of advice on whether it's possible to "unhide" it somehow. Thanks.

Update: the command

lsblk -f

does not list the device.

guiverc avatar
cn flag
It'd be clearer if you were specific as to what commands you used; ie. did you use `lsblk` to list block devices? (`lsusb` concentrates on the electronics of plugged in devices & not the actual disk attached to those electronics), or did you try exploring using `fdisk` etc...
sudodus avatar
jp flag
[This link 1]( and [this link 2]( and [this link 3]( may help you find your drive. As suggested by guiverc, `lsblk` with or without the option 'f', `lsblk -f` may help you find your portable drive.
cn flag
@guiverc Affirmative, I used "lsblk -f", it doesn't list the device.
sinclair avatar
fr flag
do you have `cryptsetup` installed?
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