Score:0

A loop of internet frustration - How do I connect my laptop to internet?

fk flag

I'm completely new to Ubuntu and do not know much about commands and drivers. I have an old Asus X553MA running on Ubuntu 22.04.1 LST. To give you some context, I've been using this laptop simply for offline file storage for the last 5 months (I would simply upload PDFs and spreadsheets on it to study without the distractions that come with an internet connection). Since the successful installation and configuration of Ubuntu in January this year, it has not been at all connected to the internet. For this reason, I missed plenty of driver updates, upgrades, and whatnot (red exclamation mark in the upper right corner of the MenuBar). However, I did not give this too much thought, because, as I said, I was not planning to connect the laptop to the internet anyways.

Well, I now really need an internet connection on the device, but the "Wi-Fi connect setting" that should be present in the top-right menu is simply not there. Even the Wi-Fi section is absent from Settings (I have to look it up manually for it to pop up). There is no physical button that would allow toggling the Wi-Fi connection on my laptop. An Ethernet cable is not an option either - I'm renting my place and the router is not mine; Tampering with it does not seem ideal. I keep getting the "No Wi-Fi Adapter Found" error, which - I suppose - is due to the outdated drivers. I've tried to update and upgrade from the terminal; It doesn't work - it requires an internet connection. I've consulted YouTube, most methods boil down to doing this:

sudo lshw -class network
echo "options  product_number fwlps=N" | sudo tee /etc/modprobe.d/ product_number .conf
reboot

...which does not achieve anything after rebooting. By the way, I've rebooted countless times, to no avail. Nothing seems to work.

I even bought a USB WiFi network adapter, only to realize I cannot install it on my Ubuntu laptop because the driver of the adapter comes on a CD (I do not have an embedded CD drive), and even if I were to get the file from the CD, it's a .exe that can't run on Linux. ChatGPT suggests I download the drivers manually on another device that has an internet connection, transfer them with a USB drive onto my Ubuntu laptop and install them there.

This issue is highly disappointing, although I realize my device is low-end and outdated. I have absolutely no clue about what I should do, I really need to get an internet connection on my Ubuntu device, but I have no idea how.

sudo lshw -C network gives this:

$ sudo lshw -C network
  *-network UNCLAIMED       
       description: Network controller
       product: BCM43142 802.11b/g/n
       vendor: Broadcom Inc. and subsidiaries
       physical id: 0
       bus info: pci@0000:02:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
       resources: memory:d0700000-d0707fff
  *-network
       description: Ethernet interface
       product: RTL810xE PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0.2
       bus info: pci@0000:03:00.2
       logical name: enp3s0f2
       version: 06
       serial: 08:62:66:07:b5:5e
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=5.15.0-56-generic firmware=rtl8402-1_0.0.1 10/26/11 latency=0 link=no multicast=yes port=twisted pair
       resources: irq:19 ioport:e000(size=256) memory:d0614000-d0614fff memory:d0610000-d0613fff

Interestingly, I have an unclaimed network. Possibly the one that my laptop was linked to during the installation/configuration of Ubuntu.

My kernel version:

~$ uname -r
5.15.0-56-generic

Here is the output of the wireless-info script: https://pastebin.ubuntu.com/p/vcBj9KFfZS

P.S.: Please note that I have no internet connection on my Ubuntu device. I do not have an Ethernet cable, but I do have another laptop with Windows 11 that has a stable internet connection. How do I establish a connection on the device in question?

andrew.46 avatar
in flag
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Score:0
cl flag

To access the driver, you probably need to connect to the internet first. Does your home router have an ethernet port you can connect to for this initial connection? If not, you may need to find somewhere to physically connect to an ethernet cable, or find an old slow wifi adaptor that is known to work with Ubuntu without additional drivers. Check the answer at BCM43142 WiFi adapter doesn't work on Ubuntu 20.04

TheRelentlessNucleophile avatar
fk flag
Hi, would it work to install the appropriate network drivers for my kernel version from a laptop with an internet connection, transfer them via a USB drive and then run them from the terminal?
Score:0
fk flag

The problem was solved. I obtained physical access to the modem, purchased a wireless router, connected it to the laptop in question via Ethernet, and updated, upgraded and enabled the drivers. No other answers accepted due to lack of helpfulness.

Jeremy31 avatar
ke flag
https://chat.stackexchange.com/rooms/146083/discussion-between-therelentlessnucleophile-and-nmath If you ever have to do a fresh install, I would install the driver from the ISO before attempting to install then check the option to install third party drivers and software during the install, then the wifi will work on the install when you reboot
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