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.rdp file works on Windows, but not Ubuntu

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I have been given a .rdp file to connect remotely to a Windows work server. This file works when I use it on a Windows computer. However on Ubuntu, I get no such luck when importing the .rdp file into Remmina. Both the Windows and Ubuntu devices I'm trying to connect from are on the same work network.

If I attempt to connect through Ubuntu, Remmina gives me the following error:

Could not access the RDP server "ADDRESS.ADDRESS.local". Insufficient user privileges.

First point of contact was the company IT support. They have no experience with Linux. They made me try various combinations of named and IP addresses in different fields, but ultimately I got nowhere.

I see two addresses in the .rdp file. One ending in .local and another ending in .edu.au

I've also tried enabling the option Use base credentials for gateway too.

Depending on the combinations of details I've put into the relevant fields, an attempt to connect would either immediately error out with an unable to connect, or after a few seconds, a lost connection error. The current error of user privileges seems to suggest I'm on the right path. It must be connecting to a server to tell me I don't have privileges, right? But now, why can't I access the server with the same credentials that I used on a Windows computer?

What other information can I provide that might assist in solving this issue?

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