I'm facing a persistent issue with the touchpad on my HP 2000 laptop, which is dual-booted with Ubuntu 20.04 and Windows 7. The touchpad is unresponsive and doesn't register any clicks or touches, rendering it unusable. Interestingly, the touchpad issue is resolved temporarily when I ran Windows 7 in safe mode, but the problem eventually returned and isn't fixed by safe mode anymore.
The touchpad on my HP 2000 laptop is not responding in either Ubuntu 20.04 or Windows 7. I'm unable to use it for navigation or clicking. Strangely, an external mouse works perfectly fine. The issue initially got fixed once when I ran Windows 7 in safe mode, but this workaround is no longer effective. This leads me to believe that the problem might not be strictly hardware-related.
The problem persists even when Ubuntu is run as live on flash drive.
Some attached logs :
xinput list
WARNING: running xinput against an Xwayland server. See the xinput man page for details.
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ xwayland-pointer:16 id=7 [slave pointer (2)]
⎜ ↳ xwayland-relative-pointer:16 id=8 [slave pointer (2)]
⎜ ↳ xwayland-pointer-gestures:16 id=9 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ xwayland-keyboard:16 id=6 [slave keyboard (3)]
lsusb
Bus 002 Device 007: ID 0cf3:311d Qualcomm Atheros Communications Bluetooth
Bus 002 Device 003: ID 05c8:0222 Cheng Uei Precision Industry Co., Ltd (Foxlink) HP Webcam-50
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 1c4f:0048 SiGma Micro Usb Mouse
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
sudo lshw -C input
*-usb
description: Mouse
product: SIGMACHIP Usb Mouse
vendor: SIGMACHIP
physical id: 2
bus info: usb@1:1.2
logical name: input11
logical name: /dev/input/event9
logical name: /dev/input/mouse0
version: 1.10
capabilities: usb-1.10 usb
configuration: driver=usbhid maxpower=98mA speed=2Mbit/s
*-input:0
product: HDA Intel PCH HDMI/DP,pcm=3
physical id: 0
logical name: input10
logical name: /dev/input/event8
*-input:1
product: HDA Intel PCH Mic
physical id: 1
logical name: input8
logical name: /dev/input/event6
*-input:2
product: HDA Intel PCH Headphone
physical id: 2
logical name: input9
logical name: /dev/input/event7
*-pnp00:03
product: PnP device PNP0303
physical id: 3
capabilities: pnp
*-input:0
product: Lid Switch
physical id: 1
logical name: input0
logical name: /dev/input/event0
capabilities: platform
*-input:1
product: Power Button
physical id: 2
logical name: input1
logical name: /dev/input/event1
capabilities: platform
*-input:2
product: Power Button
physical id: 3
logical name: input2
logical name: /dev/input/event2
capabilities: platform
*-input:3
product: AT Translated Set 2 keyboard
physical id: 4
logical name: input3
logical name: /dev/input/event3
logical name: input3::capslock
logical name: input3::numlock
logical name: input3::scrolllock
capabilities: i8042
*-input:4
product: HP WMI hotkeys
physical id: 5
logical name: input6
logical name: /dev/input/event4
capabilities: platform
*-input:5
product: Video Bus
physical id: 6
logical name: input7
logical name: /dev/input/event5
capabilities: platform
dmesg | tail
dmesg: read kernel buffer failed: Operation not permitted
sudo dmesg | tail
[ 6454.093801] RTL8208 Fast Ethernet r8169-0-100:00: attached PHY driver (mii_bus:phy_addr=r8169-0-100:00, irq=MAC)
[ 6454.386777] r8169 0000:01:00.0 eno1: Link is Down
[ 6456.897668] wlo1: authenticate with 34:71:46:02:58:3d
[ 6456.897715] wlo1: 80 MHz not supported, disabling VHT
[ 6456.915966] wlo1: send auth to 34:71:46:02:58:3d (try 1/3)
[ 6456.918183] wlo1: authenticated
[ 6456.919826] wlo1: associate with 34:71:46:02:58:3d (try 1/3)
[ 6456.927508] wlo1: RX AssocResp from 34:71:46:02:58:3d (capab=0x431 status=0 aid=2)
[ 6456.927776] wlo1: associated
[ 6456.996206] IPv6: ADDRCONF(NETDEV_CHANGE): wlo1: link becomes ready