Score:0

Forward DNS local to Jira URL

in flag

I want to redirect my old helpdesk domain Help.company.com to Jira URL ( Company.atlassian.net/Jira/Helpdesk), it's a simple forwarding and don't want to keep the old URL .

I tried to do a CNAME but it didn't work . I have an AD DNS and external DNS provider Dyn. your help is really appreciated

Nikita Kipriyanov avatar
za flag
DNS never does any forwarding. You need a specific configuration of web server (who'll do *redirect* to the correct URL) and DNS should point to that web server.
Score:2
in flag

Since this is not only a DNS, but actual URLs you need a webserver that does 301 (permanent) redirects. (You can not solve this with DNS only)

if it only was help.company.com that should go to company.atlassian.net AND you could setup Atlassian to listen to that hostname, then you could do it with CNAME, but that is not the case here.

in flag
Running a webserver that does redirects (is included in the answer)
Anis Heni avatar
in flag
Thanks a lot for your answer , it doesn't matter if it's URL , company.atlassian.net can do the job , when you mention CNAME you mean AD DNS or external DNS and how I can Atlassian listen to that hostname . sorry DNS is not my strength at all .
in flag
What you want to do will not be resolved with DNS.
Anis Heni avatar
in flag
Do you how it can be done ?
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