Because user licensing for teams devices is deprecated, I need to switch to an Office 365 resource account, licensed with Microsoft Teams Rooms Basic. I've created a resource called 'Teams Meeting Room', with the email address [email protected]. I've logged in to the device with the Teams Meeting Room account, and I've edited the setting for the device in the Microsoft Teams Admin Center, but Teams Rooms on Windows still shows the original user with its Office 365 E3 license.
In Microsoft 365 admin center
Users -> Active Users:
Display name : Sales Team
Username : [email protected]
Licenses: Office 365 E3
Resources -> Rooms & Equipment:
Name : Teams Meeting Room
Email : [email protected]
Type : Equipment
Licenses:
License Name : Microsoft Teams Rooms Basic
Assigned to name : Teams Meeting Room
Assigned to email : [email protected]
In Microsoft Teams Admin Center > Teams Devices
Teams Rooms on Windows
Display name : Sales Team
Username : [email protected]
Device name : logitech-tap XXXXXXXXXXXX
License : **Office 365 E3**
Host name : DESKTOP-XXXXXXX
Health status : Healthy
Manufacturer : logitech
Model : tap
Tags : --
Offline since : --
Usage status : Idle
History : View
Edit Settings:
Name: Sales Team (logitech-tap XXXXXXXXXXXX)
Email : [email protected]
Supported meeting mode : Modern authentication : On
Exchange address : [email protected]
On device DESKTOP-XXXXXXX
When I go to DESKTOP-XXXXXXX and go to teams configuration, I'm prompted for the administrator password, then I can set up the login user. I have this set as [email protected].
When I complete the configuration, it shows the license as valid, but when a meeting is started on the device, the display name still shows 'Sales Team', and Microsoft Teams Admin Center > Teams Devices still shows username: [email protected] and License: Office 365 E3.
I feel like I've run out of places to configure -- the settings for the device in Teams Admin Center and the device both point to [email protected] but that's not what's showing on the front page of Teams Admin Center > Teams Devices.
What am I missing?
