Score:2

Firefox 89.0 64 bit won't run Facebook (and some other) videos

cn flag

The first frame of the video flashes up for a fraction of a second then a black window with "Sorry, having problems playing this video" with a link labelled "Learn More" in the centre of the window. None of the suggestions that come up under "Learn More" do anything useful. This is on a 6-year or so old HP Pavilion laptop running Ubuntu 20.04 with all the currently available updates and upgrades installed. quad core AMD 64 bit processor. 8 GB RAM, lots of free hard disk space.

24601 avatar
in flag
Did you install `ubuntu-restricted-extras`?
Ullrich Fischer avatar
cn flag
Nope. I tried restarting firefox in Troubleshooting mode. No difference. FB videos still comeup with that message.
24601 avatar
in flag
ubuntu-restricted-extras contains the codecs required for playing videos and other media... `sudo apt-get install ubuntu-restricted-extras`
Ullrich Fischer avatar
cn flag
That worked! FB videos are playing again like normal. Thank you!
24601 avatar
in flag
I'll post that as an answer if you'd care to accept it.
Ullrich Fischer avatar
cn flag
Yes. I'm not sure what that entails, but of course I accept that answer since it resolved the problem. Ok. I figured out what that check-mark was for. Accepted. Thanks again.
Score:1
in flag

ubuntu-restricted-extras contains the codecs required for playing videos and other media.

It can be loaded by opening a terminal and typing:

sudo apt-get install ubuntu-restricted-extras

mangohost

Post an answer

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