So I'm a completely new Linux user; just switched over from Windows 10. I tried Mint first but after having this problem, I distro hopped over to Ubuntu, thinking it was just a problem with Mint, to no avail. Before hopping to Ubuntu, I tried just about every fix i could. None of them worked so I'm stumped. This has led me to wonder if my hardware just isn't made for anything other than windows. After hopping to Ubuntu I tried installing drivers for my video card and it still didn't work. The drivers I downloaded were amdgpu-pro-21.30-1290604-ubuntu-20.04 from the amd official website.
I'm currently rocking an AMD® Fx(tm)-6300 six-core processor and running Ubuntu 20.04.3 LTS
For audio I prefer using Headphones hooked up to my monitor. (I've connected the sound output from my pc to my monitor) My graphics card is a Radeon RX550/550 Series.
Update: so I installed pavucontrol and I went to the configuration tab. It turns out my audio outputs were switched to "off".
The audio outputs have (unplugged)(unavailable) next to them, for instance, the HDMI output looks like: Digital Stereo (HDMI) Output (unplugged)(unavailable). For context, all HDMI connections are snugly plugged in and my video card is plugged in tightly. I'm not having any hardware issues that i know of. Additionally, when I go to the default sound control in settings, the dummy output option is gone, and the drop-down menu is blank and i can't select it.
Update 2: I thought I should post my hardware info
here's the output of hwinfo --sound
9: PCI 100.1: 0403 Audio device
[Created at pci.386]
Unique ID: NXNs.7IS0FEaF4_0
Parent ID: 8otl.1zYaSjlK1pF
SysFS ID: /devices/pci0000:00/0000:00:04.0/0000:01:00.1
SysFS BusID: 0000:01:00.1
Hardware Class: sound
Model: "ATI Baffin HDMI/DP Audio [Radeon RX 550 640SP / RX 560/560X]"
Vendor: pci 0x1002 "ATI Technologies Inc"
Device: pci 0xaae0 "Baffin HDMI/DP Audio [Radeon RX 550 640SP / RX 560/560X]"
SubVendor: pci 0x1462 "Micro-Star International Co., Ltd. [MSI]"
SubDevice: pci 0xaae0
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xfea60000-0xfea63fff (rw,non-prefetchable)
IRQ: 37 (201 events)
Module Alias: "pci:v00001002d0000AAE0sv00001462sd0000AAE0bc04sc03i00"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #13 (PCI bridge)
30: PCI 14.2: 0403 Audio device
[Created at pci.386]
Unique ID: 5Dex.c8pPfvNvCx4
SysFS ID: /devices/pci0000:00/0000:00:14.2
SysFS BusID: 0000:00:14.2
Hardware Class: sound
Model: "ATI SBx00 Azalia (Intel HDA)"
Vendor: pci 0x1002 "ATI Technologies Inc"
Device: pci 0x4383 "SBx00 Azalia (Intel HDA)"
SubVendor: pci 0x1849 "ASRock Incorporation"
SubDevice: pci 0x5892
Revision: 0x40
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xfeb00000-0xfeb03fff (rw,non-prefetchable)
IRQ: 16 (1836 events)
Module Alias: "pci:v00001002d00004383sv00001849sd00005892bc04sc03i00"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
output of cat /proc/asound/cards
0 [SB ]: HDA-Intel - HDA ATI SB
HDA ATI SB at 0xfeb00000 irq 16
1 [HDMI ]: HDA-Intel - HDA ATI HDMI
HDA ATI HDMI at 0xfea60000 irq 37
output of lspci -v for sound
01:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Baffin HDMI/DP Audio [Radeon RX 550 640SP / RX 560/560X]
Subsystem: Micro-Star International Co., Ltd. [MSI] Baffin HDMI/DP Audio [Radeon RX 550 640SP / RX 560/560X]
Flags: bus master, fast devsel, latency 0, IRQ 37, NUMA node 0
Memory at fea60000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
I hope this is enough info
thanks in advance
