Score:5

Ubuntu

Ubuntu freezes after update to 21.10

LiberoCarli

2/22/23, 2:59 PM

I upgraded from 21.04 to 21.10 and it was awesome, super cool, but then I shat down the computer and the next day when I turn it on it freezes after I log in. Not even the power off button works, i have to hold it so it completely Turns off. After trying many times to reboot it, I noticed that some times it freezes before it even powers up, when there’s the HP logo and the Ubuntu word. Other times it freezes later. I think it has something to do with configuration files, because I edited them to make the dock cool. How can I solve this? Possibly without reinstalling everything

Edit I have only changed dash-to-dock, and in some of my attempts i did login, i also tried to open firefox but it freezed while it was loading

Edit 2 In var/log/syslog most of the lines say rtw_8821ce pci bus timeout and some lines say Gnome-shell: the xkeyboard Keymap compiler (xkbcomp) reports: Warning unsupported maximum key code 569, clipping X11 cannot support key codes above 255 Errors from xkbcomp are not fatal to the x server chrome …… corruption detected in extension …. Chrome ……. Warning: chrome_content_verifier_delegate.cc corruption detected ….. And then other chrome and opera corruption errors

This kinda makes sense because it was when I tried to use a browser that it freezed

Edit 3 Sudo dmesg -T gives me this https://pastebin.ubuntu.com/p/T2FZ4mJMyF/

I installed openssh server so I could login from another device once it freezes but I noticed that when it’s freezed I can’t ssh in it

I also tried with alt+f2 and then r to restart the gnome desktop but no success

I also updated the packages but nothing

2098

0 + 0

freeze

21.10

LiberoCarli

2/22/23, 3:47 PM

@user535733 I have only changed dash-to-dock, and in some of my attempts i did login, i also tried to open firefox but it freezed while it was loading, so i don't think it's that.

LiberoCarli

2/22/23, 4:10 PM

@user535733 Ok I’ll edit it now. Anyway, I just tried again and it’s not freezing but i checked the logs and they’re like a lot, like hundreds per second, is it normal?

user535733

2/22/23, 4:14 PM

Big, long logs? Sure, that's normal. That's what makes it useful. Note the *exact* time of a freeze in order to look at that part of the log -- which might mean after your next freeze. Or you look for ERROR messages in the log. They are not hidden -- developers *want* folks to find error messages.

LiberoCarli

2/22/23, 4:43 PM

I added what the logs say @user535733

user535733

2/22/23, 5:11 PM

If your system is freezing before login sometimes, then all the Gnome Shell and X server issues are spurious, since they do not run before login. Is this a laptop or is it a desktop with separate monitor/keyboard/mouse components? Does it have a graphics/video card?

Alberto Garrido

2/23/23, 8:43 AM

Yes this is also happening to me, I don't have the dash to dock extension, but I have pixel saver . The freeze always occur when login in and half way the animation to show the desk. Edit: in the gdm change to Ubuntu with xorg, that's how I fixed it. I un installed the extension and now works. Maybe you could try disabling some extensions one by one and see how reacts

LiberoCarli

2/23/23, 10:47 AM

How do you change it?

Mark

3/12/23, 6:40 AM

*but then I shat down the computer* I'm surprised its still booting at all ;)

Score:4

Ubuntu

LiberoCarli

3/2/23, 7:38 AM

I found out that it was somewhat related to the WiFi adapter driver. The new kernel didn’t work, but the old one did.

I replaced my driver to this https://github.com/tomaspinho/rtl8821ce and now it also works with the new kernel.

To install the driver open a terminal and type

sudo apt update
git clone https://github.com/tomaspinho/rtl8821ce
cd rtl8821ce
sudo ./dkms-install.sh

0 + 0

Someone

3/2/23, 9:55 AM

Your answer is accepted and looks like it solved the issue , but actually it doesn't look like that it is even helpful at all except telling to **download a new driver** , So please [edit] your answer to add that which driver should be downloaded , and how to download that driver to make it a little easier to understand

Hey Teacher

5/5/23, 2:27 PM

As specified in https://github.com/tomaspinho/rtl8821ce README, I also blacklisted rtw88_8821ce kernel module. In `/etc/modprobe.d/blacklist.conf` add: ```blacklist rtw88_8821ce```

Score:0

Ubuntu

bill whittaker

4/9/23, 4:41 AM

Had the same problem after adding the DKMS drivers worked for me. No more freeze-ups. Menu -> Administrations -> "Software & Updates" -> "Additional Drivers" -> select: "Realtek Semiconductor RTL8821CE 802.11ac Wireless Network Adapter"

0 + 0

Elon Musk

I sit in a Tesla and translated this thread with Ai:

EN: Ubuntu freezes after update to 21.10

TH: Ubuntu ค้างหลังจากอัปเดตเป็น 21.10

RO: Ubuntu se blochează după actualizarea la 21.10

RU: Ubuntu зависает после обновления до 21.10

VI: Ubuntu đóng băng sau khi cập nhật lên 21.10

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