For starters I'm running Kubuntu 20.04 with kernel 5.4.0-90-generic.
I have a new headset, a Jabra Elite 85h. I've had previous Jabra headset and audio recording and playback over USB worked fine. However, this headset will not work as an audio device, but it is recognized as a USB device.
running lsusb
, it shows up as:
Bus 001 Device 007: ID 0b0e:248a GN Netcom
Running sudo lsusb -v -d 0b0e:248a
gives the following output:
Bus 001 Device 007: ID 0b0e:248a GN Netcom
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x0b0e GN Netcom
idProduct 0x248a
bcdDevice 1.06
iManufacturer 1
iProduct 2 Jabra Elite 85h
iSerial 3 70BF92112E66
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x0022
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0
bInterfaceProtocol 0
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.11
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 65
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 1
can't get device qualifier: Resource temporarily unavailable
can't get debug descriptor: Resource temporarily unavailable
Device Status: 0x0001
Self Powered
The phrases "audio" or "stream" are not mentioned. The device does not show up in alsamixer
nor pulse audio control with pavucontrol
.
aplay -l | grep card
does not list the headset.
cat /proc/asound/cards
doesn't list it either.
I've tried deleting all my pulse configs in ~/.config/pulse
, but that didn't fix anything.
I've also updated the headsets firmware via the Jabra app, but that didn't change anything.
Jabra's official stance on audio over usb on Linux is that it should work at a basic level, and that has been my experience with Jabra headsets in the past. But this one is giving me a particularly hard time even showing up as an audio device.
Any help would be much appreciated.