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USB Headset not recognized as Audio Device, but shows up in lsusb

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For starters I'm running Kubuntu 20.04 with kernel 5.4.0-90-generic. I have a new headset, a Jabra Elite 85h. I've had previous Jabra headset and audio recording and playback over USB worked fine. However, this headset will not work as an audio device, but it is recognized as a USB device.

running lsusb, it shows up as:

Bus 001 Device 007: ID 0b0e:248a GN Netcom

Running sudo lsusb -v -d 0b0e:248a gives the following output:

Bus 001 Device 007: ID 0b0e:248a GN Netcom 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x0b0e GN Netcom
  idProduct          0x248a 
  bcdDevice            1.06
  iManufacturer           1 
  iProduct                2 Jabra Elite 85h
  iSerial                 3 70BF92112E66
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x0022
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xc0
      Self Powered
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      0 
      bInterfaceProtocol      0 
      iInterface              0 
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.11
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      65
         Report Descriptors: 
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
can't get device qualifier: Resource temporarily unavailable
can't get debug descriptor: Resource temporarily unavailable
Device Status:     0x0001
  Self Powered

The phrases "audio" or "stream" are not mentioned. The device does not show up in alsamixer nor pulse audio control with pavucontrol.

aplay -l | grep card does not list the headset. cat /proc/asound/cards doesn't list it either.

I've tried deleting all my pulse configs in ~/.config/pulse, but that didn't fix anything. I've also updated the headsets firmware via the Jabra app, but that didn't change anything.

Jabra's official stance on audio over usb on Linux is that it should work at a basic level, and that has been my experience with Jabra headsets in the past. But this one is giving me a particularly hard time even showing up as an audio device.

Any help would be much appreciated.

mangohost

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