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HP Spectre x360 Convertible 13 aw2xxx ubuntu 20.04 LTS Desktop no input/output sound devices

bd flag

I have a HP-Spectre-x360-Convertible-13-aw2xxx laptop, and i install Ubuntu 20.04 LTS Desktop as second option (first boot Windows 11).

The problem is that:

The only available output device in Sound Settings is Dummy Output.

The alsamixer is here:

http://www.alsa-project.org/main/index.php/HDA_Analyzer

I can provide any other setting (pulseaudio,...) if you requested.

Thanks in advance, Chris Pappas

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Output of aplay -l command:

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 11: HDMI 5 [HDMI 5]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 12: HDMI 6 [HDMI 6]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 13: HDMI 7 [HDMI 7]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 14: HDMI 8 [HDMI 8]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 15: HDMI 9 [HDMI 9]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 16: HDMI 10 [HDMI 10]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 17: HDMI 11 [HDMI 11]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Edit 29/11/2021:

Hello,

With a new installation of Ubuntu Desktop 21.10 LTS, what packages are needed to use alsa hda analyzer (broken get url so use this?

I have an HP Spectre x360 Convertible 13 aw2xxx and can hear only from the headphones when they are connected.

So, i may change some pins according to:

Thanks for your help Huffer, I ended up finding the issue myself. This turned out to be a problem with the pin mapping (a couple of speaker pins were set to use the headphones' output rather than the Speaker output).

If anyone else has this issue, I used ALSA's HDA-Analysier tool to debug this and make the required pinmap changes. I corrected the problem by changing the following pins:

0x17 to Audio Output 0x11 0x1d to Audio Output 0x11

Link

Can i do something similar from Windows 11 boot?

Pilot6 avatar
cn flag
Please one problem in one question. There is no way to fix all in one answer.
bd flag
@Pilot6 ok delete the second and the third problem.
Pilot6 avatar
cn flag
HDMI output is selected. You can switch it by F6.
bd flag
@Pilot6 I fresh reinstall the os. Alsamixer settings updated. Didn't help. Check the new print screen.
Pilot6 avatar
cn flag
What happens if you press F6? And also there may be a key combination like Fn+Fx to switch HDMI and Analog.
bd flag
Nothing at all.
Pilot6 avatar
cn flag
Look at the laptop manual for a switch.
bd flag
Ok, look at the last screenshot.
Pilot6 avatar
cn flag
I see. It seems that analog is not detected.
bd flag
As i can see the laptop doesn't have a hdmi port. Only two usb-type-c and one regural usb, a card reader slot, and a button to lock/unlock the camera.
bd flag
Trying to fetch the manual: We're sorry HP Customer Support site is temporarily unavailable. We apologize for any inconvenience. Please check back later.
Pilot6 avatar
cn flag
https://support.hp.com/gb-en/product/hp-spectre-13-ap0000-x360-convertible-pc/23238155/manuals
us flag
Check if upgrading to the latest kernel helps. `sudo apt install linux-generic-hwe-20.04-edge` (and reboot).
bd flag
After the reboot the dummy output device is gone, and now i have two devices (Multichannel Output sof-soundwire and Headphones -sof-soundwire) but still no sound.
bd flag
May i try to install all necessary packages i want for a python project i made or it's possible to try another os (example FREEBSD)?
bd flag
With ubuntu version 21.10 i can hear sound but only from headphones, not from laptop sound device.
bd flag
There is a difference with this pc. From Windows 11, when i switch the headphones i must choose from which device i want to hear.
bd flag
@Pilot6 Please review the question.
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