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Dolo avatar Ubuntu

HP Elan touchpad not working. I think I have too many drivers

ae flag
Dolo

I dual-boot Windows 10 and Ubuntu 20.04 user on an HP-14 cm0000. My elan touchpad does not work at all. I recently clean installed brunch chrome OS as a way of speeding up my computer but ended up with an ever slowing touchpad and then it was just useless. After trying out several touchpad configuration settings with no success, I thought ok maybe it was the OS so I installed Ubuntu.

During install I recieved an alert that one file contains an error. When I turned on the OS my touchpad was as if it was non existent not a trace of it in the settings, Looking through some websites and youtube videos for tutorials and the such I found that you could find out what drivers you had and try to uninstall them so I tried this and ended up keeping a file with libinput word on it and two other files that were unnamed. Still no success. So I returned to Windows which ended up installing elan touchpad driver. I know that my touchpad is working fine but there is something wrong in the settings as I did a hardware check and got a result that is good.

I tried troubleshooting, resetting, some command prompts I found online and other things.

I also think I corrupted the driver by trying out too many of the brunch configuration settings!

I really don't know what I am talking about but I can follow instructions well.

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guiverc avatar
cn flag
guiverc
If a media scan warned you of an error during install; I'd not waste time on the install & re-validate your ISO, re-write to media & re-validate that media & re-install. You didn't specify what file, but 1 file can impact ~90% of the install so it's not worth wasting any time on it (*unless you for sure know what file it is & thus can guesstimate the consequences*). Basics are repeat each step.. starting with https://tutorials.ubuntu.com/tutorial/tutorial-how-to-verify-ubuntu#0 etc.
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Nmath avatar
ng flag
Nmath
I second that you should reinstall the OS. You've told us that you ran a bunch of commands you found online but don't remember what commands you ran and you also believe that you messed something up while doing this. You're probably correct and without knowing what you did, you won't be able to reverse it. So reinstall the OS after making sure that your installation media is valid. Once you are on a clean, successful installation, if you still have problems, that would be the time to ask. If you are new to Ubuntu, do not run random commands you don't understand. It's a recipe for catastrophe
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Nmath avatar
ng flag
Nmath
It's also a good idea to keep a log of your actions. Not only will that make it a lot easier for you to relay your actions to us in an accurate and complete manner, but it will also help you revert any actions in case they were the wrong ones
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