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Ubuntu 20.04.3 LTS power off the system but don't shut down the laptop

cn flag

Recently, but I don't know after which operation or update I've encountered the following problem with Ubuntu: when I shut down the system, the laptop doesn't power off, the power light and fan still work. I've searched this forum, but the solutions I found didn't work.

First I tried this solution but nothing changed, then I tried to find out at what point the system would shut down using the command in the terminal

journalctl -b -1 -e

this is the output


sudo] password di flavia: 
Riprovare.
[sudo] password di flavia: 
dic 30 16:10:54 flavia-notebook systemd[1]: snap-spotify-56.mount: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Unmounted Mount unit for spotify, r>
dic 30 16:10:54 flavia-notebook systemd[1]: snap-vlc-2288.mount: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Unmounted Mount unit for vlc, revis>
dic 30 16:10:54 flavia-notebook systemd[1]: snap-vlc-2344.mount: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Unmounted Mount unit for vlc, revis>
dic 30 16:10:54 flavia-notebook systemd[1]: Stopped target Local File Systems (>
dic 30 16:10:54 flavia-notebook systemd[1]: Reached target Unmount All Filesyst>
dic 30 16:10:54 flavia-notebook systemd[1]: systemd-tmpfiles-setup-dev.service:>
dic 30 16:10:54 flavia-notebook systemd[1]: Stopped Create Static Device Nodes >
dic 30 16:10:54 flavia-notebook systemd[1]: systemd-sysusers.service: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Stopped Create System Users.
dic 30 16:10:54 flavia-notebook systemd[1]: systemd-remount-fs.service: Succeed>
dic 30 16:10:54 flavia-notebook systemd[1]: Stopped Remount Root and Kernel Fil>
dic 30 16:10:54 flavia-notebook systemd[1]: Reached target Shutdown.
dic 30 16:10:54 flavia-notebook systemd[1]: Reached target Final Step.
dic 30 16:10:54 flavia-notebook systemd[1]: systemd-reboot.service: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Finished Reboot.
dic 30 16:10:54 flavia-notebook systemd[1]: Reached target Reboot.
dic 30 16:10:54 flavia-notebook systemd[1]: Shutting down.
dic 30 16:10:55 flavia-notebook systemd-shutdown[1]: Syncing filesystems and bl>
dic 30 16:10:55 flavia-notebook systemd-shutdown[1]: Sending SIGTERM to remaini>
dic 30 16:10:55 flavia-notebook systemd-journald[234]: Journal stopped
lines 979-1001/1001 (END)
dic 30 16:10:54 flavia-notebook systemd[1]: snap-spotify-56.mount: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Unmounted Mount unit for spotify, revision 56.
dic 30 16:10:54 flavia-notebook systemd[1]: snap-vlc-2288.mount: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Unmounted Mount unit for vlc, revision 2288.
dic 30 16:10:54 flavia-notebook systemd[1]: snap-vlc-2344.mount: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Unmounted Mount unit for vlc, revision 2344.
dic 30 16:10:54 flavia-notebook systemd[1]: Stopped target Local File Systems (Pre).
dic 30 16:10:54 flavia-notebook systemd[1]: Reached target Unmount All Filesystems.
dic 30 16:10:54 flavia-notebook systemd[1]: systemd-tmpfiles-setup-dev.service: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Stopped Create Static Device Nodes in /dev.
dic 30 16:10:54 flavia-notebook systemd[1]: systemd-sysusers.service: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Stopped Create System Users.
dic 30 16:10:54 flavia-notebook systemd[1]: systemd-remount-fs.service: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Stopped Remount Root and Kernel File Systems.
dic 30 16:10:54 flavia-notebook systemd[1]: Reached target Shutdown.
dic 30 16:10:54 flavia-notebook systemd[1]: Reached target Final Step.
dic 30 16:10:54 flavia-notebook systemd[1]: systemd-reboot.service: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Finished Reboot.
dic 30 16:10:54 flavia-notebook systemd[1]: Reached target Reboot.
dic 30 16:10:54 flavia-notebook systemd[1]: Shutting down.
dic 30 16:10:55 flavia-notebook systemd-shutdown[1]: Syncing filesystems and block devices.
dic 30 16:10:55 flavia-notebook systemd-shutdown[1]: Sending SIGTERM to remaining processes...
dic 30 16:10:55 flavia-notebook systemd-journald[234]: Journal stopped
~
~
lines 979-1001/1001 (END)
dic 30 16:10:54 flavia-notebook systemd[1]: snap-spotify-56.mount: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Unmounted Mount unit for spotify, revision 56.
dic 30 16:10:54 flavia-notebook systemd[1]: snap-vlc-2288.mount: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Unmounted Mount unit for vlc, revision 2288.
dic 30 16:10:54 flavia-notebook systemd[1]: snap-vlc-2344.mount: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Unmounted Mount unit for vlc, revision 2344.
dic 30 16:10:54 flavia-notebook systemd[1]: Stopped target Local File Systems (Pre).
dic 30 16:10:54 flavia-notebook systemd[1]: Reached target Unmount All Filesystems.
dic 30 16:10:54 flavia-notebook systemd[1]: systemd-tmpfiles-setup-dev.service: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Stopped Create Static Device Nodes in /dev.
dic 30 16:10:54 flavia-notebook systemd[1]: systemd-sysusers.service: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Stopped Create System Users.
dic 30 16:10:54 flavia-notebook systemd[1]: systemd-remount-fs.service: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Stopped Remount Root and Kernel File Systems.
dic 30 16:10:54 flavia-notebook systemd[1]: Reached target Shutdown.
dic 30 16:10:54 flavia-notebook systemd[1]: Reached target Final Step.
dic 30 16:10:54 flavia-notebook systemd[1]: systemd-reboot.service: Succeeded.
dic 30 16:10:54 flavia-notebook systemd[1]: Finished Reboot.
dic 30 16:10:54 flavia-notebook systemd[1]: Reached target Reboot.
dic 30 16:10:54 flavia-notebook systemd[1]: Shutting down.
dic 30 16:10:55 flavia-notebook systemd-shutdown[1]: Syncing filesystems and block devices.
dic 30 16:10:55 flavia-notebook systemd-shutdown[1]: Sending SIGTERM to remaining processes...
dic 30 16:10:55 flavia-notebook systemd-journald[234]: Journal stopped

As far as I have been able to understand, all the switch-off targets are reached, but the fan and the ignition light do not switch off. The only way to actually shut down the computer is to force the shutdown with the power button. No problem with W10.

The laptop has the following specifications:

  • O.S.: Ubuntu 20.04.3 LTS (dual-bot W10);
  • Brand and model: Levono Yoga 510-14AST
  • CPU: AMD A9 7th gen.

How can I proceed? Is there any procedure I have not considered?

A sincere thank you to anyone who would like to take the time to solve the problem!!!

Sadaharu Wakisaka avatar
pl flag
Welcome to AskUbuntu, I found a web article, ThinkPad P/W mobile workstation to leave 2 minutes after shutdown then it would stop. Please try this first, it might be a safety mechanism to protect CPU burnout. If it doesn't call Lenovo and ask them to fix.
mangohost

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