Score:0

Ubuntu

Xubuntu - No Network Devices Available

milner236

5/27/23, 7:22 AM

I am using a Normande - VSIM1001 laptop that originally came with Windows 10 Home. I have installed Ubuntu on it but cannot get the wifi to work. I have also tried installing Xubuntu 20.04.3, but still encounter a No network devices available message.

When I plug in a USB dongle, it recognizes it and works fine.

How can I resolve this issue?

Edit 1:

Output of sudo lspci:

00:00.0 Host bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series SoC Transaction Register (rev 36)
00:02.0 VGA compatible controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller (rev 36)
00:0b.0 Signal processing controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Power Management Controller (rev 36)
00:14.0 USB controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series USB xHCI Controller (rev 36)
00:1a.0 Encryption controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Trusted Execution Engine (rev 36)
00:1f.0 ISA bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCU (rev 36)

Output of sudo lsusb:

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 6080:8060 SINO WEALTH USB KEYBOARD
Bus 001 Device 002: ID 0c45:6321 Microdia USB 2.0 Camera
Bus 001 Device 005: ID 046d:c077 Logitech, Inc. M105 Optical Mouse
Bus 001 Device 004: ID 2357:0109 TP-Link TL WN823N RTL8192EU
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Output of sudo lshw -c network:

  *-network                 
       description: Wireless interface
       physical id: 1
       bus info: usb@1:1
       logical name: wlx28ee521df754
       serial: 28:ee:52:1d:f7:54
       capabilities: ethernet physical wireless
       configuration: broadcast=yes driver=rtl8xxxu driverversion=5.11.0-27-generic firmware=N/A ip=10.0.0.132 link=yes multicast=yes wireless=IEEE 802.11

Edit 2:

Output of sudo dmesg | grep -i sdio:

[    2.408463] mmc2: new high speed SDIO card at address 0001

Edit 3:

It is worth mentioning the with the Windows 10 it originally came with, the wifi worked. However, with Ubuntu and XUbuntu I am having this issue.

0 + 0

xubuntu

networking

internet

matigo

5/27/23, 7:56 AM

It will be important to know *which* network devices you have in your computer. Can you [edit] your question to include the Terminal output of: (0) `sudo lspci` (1) `sudo lsusb` and (2) `sudo lshw -c network`. This will show a lot of detailed information about your hardware, making it easier to offer a specific solution.

milner236

5/27/23, 10:14 AM

I have added the outputs you mentioned.

matigo

5/27/23, 10:19 AM

Is the "TP-Link TL WN823N" the WiFi dongle that you've plugged in for network access?

Someone

5/27/23, 10:19 AM

Please [edit] to include `lspci -nnk | grep 2080 -A3`

milner236

5/27/23, 10:24 AM

Yes the TP-Link is the wifi dongle I am using. The dongle works, but when its unplugged there are no network devices available. When I run lspci -nnk | grep 2080 -A3 there is no output at all.

chili555

5/27/23, 2:08 PM

I believe that @Someone meant to ask for: `lspci -nnk | grep 0280 -A3` May we also see: `sudo dmesg | grep -i sdio` Welcome to Ask Ubuntu.

milner236

5/27/23, 7:32 PM

I will make sure to post the outputs on Sunday. Also thanks.

milner236

5/30/23, 4:07 AM

I have added the output of 'sudo dmesg | grep -i sdio'. However, still no output for 'lscpi -nnk | grep 0280 -A3'

Someone

5/30/23, 6:11 AM

@milner236 I believe you are using the wrong command. It is `lspci` not `lscpi`. Please provide the output of `lspci -nnk | grep 0280 -A3`. Prefer Copy/Paste. Thanks!

milner236

5/30/23, 7:00 AM

@Someone Still no output.. I even copied and paste.

chili555

5/30/23, 2:36 PM

We can only surmise that there is no built-in wireless device to activate. Sorry.

milner236

5/31/23, 10:48 AM

That's weird because when it came with Windows 10 Home, the wifi did work.

chili555

5/31/23, 2:20 PM

Have you checked to see if there is a setting in the BIOS/EFI to enable/disable wireless? Your `lspci` seems very brief; only six items. On my laptop, I get sixteen items including wireless. Please check again.

Elon Musk

I sit in a Tesla and translated this thread with Ai:

EN: Xubuntu - No Network Devices Available

TH: Xubuntu - ไม่มีอุปกรณ์เครือข่าย

RO: Xubuntu - Nu există dispozitive de rețea disponibile

RU: Xubuntu — нет доступных сетевых устройств

VI: Xubfox - Không có thiết bị mạng nào

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