Screen goes black and becomes unresponsive after upgrade from 21.04 to 21.10

Joalito

6/2/23, 3:40 PM

From time to time, the screen goes black and becomes unresponsive. Force restarting or closing the lid to put the computer to sleep fixes the problem. I recently upgraded from Ubuntu 21.04 to 21.10 using the Software Updater. This problem was not present in 21.04 although I don't remember the kernel / drivers used in the old build.

I cannot reproduce the crash although it happens almost hourly with constant usage. The messages in /var/log/syslog are inconsistent between different crashes. Once the following message appeared before a crash

kernel: [22239.387729] i915 0000:00:02.0: [drm] *ERROR* CPU pipe A FIFO underrun

this error also appears in dmesg.

I followed the advice in

https://bbs.archlinux.org/viewtopic.php?id=263720

adding

intel_idle.max_cstate=4

in the kernel commandline but it did not fix the problem.

System:
  Kernel: 5.13.0-28-generic x86_64 bits: 64 compiler: gcc v: 11.2.0 
  Desktop: GNOME 40.5 tk: GTK 3.24.30 wm: gnome-shell dm: GDM3 41.rc 
  Distro: Ubuntu 21.10 (Impish Indri) 
Machine:
  Type: Laptop System: Dell product: XPS 17 9710 v: N/A serial: <filter> 
Graphics:
  NVIDIA GeForce RTX 3050 Laptop GPU/PCIe/SSE2 / Mesa Intel® UHD Graphics (TGL GT1)

lspci -v | grep VGA
0000:00:02.0 VGA compatible controller: Intel Corporation TigerLake-H GT1 [UHD Graphics] (rev 01) (prog-if 00 [VGA controller])

Tried nvidia-driver-470 and nvidia-driver-495 but still get screen dying / unresponsive.

0 + 0

kernel

graphics

drivers

21.10

Elon Musk

I sit in a Tesla and translated this thread with Ai:

EN: Screen goes black and becomes unresponsive after upgrade from 21.04 to 21.10

TH: หน้าจอกลายเป็นสีดำและไม่ตอบสนองหลังจากอัปเกรดจาก 21.04 เป็น 21.10

RO: Ecranul devine negru și nu răspunde după actualizarea de la 21.04 la 21.10

RU: Экран становится черным и перестает отвечать на запросы после обновления с 21.04 до 21.10

VI: Màn hình chuyển sang màu đen và không phản hồi sau khi nâng cấp từ 21.04 lên 21.10

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