Why my MP4 video does not play except with ffplay?

I have some mp4 videos that I cannot play on ubuntu. (in Windows, they play well)

These videos when double clicked call the "Videos" application with a black screen When called by VLC Media player, the same.

It is only if I call ffplay that I can watch the video

ffplay pelicula.mp4 
ffplay version 4.2.4-1ubuntu0.1 Copyright (c) 2003-2020 the FFmpeg developers
  built with gcc 9 (Ubuntu 9.3.0-10ubuntu2)
  configuration: --prefix=/usr --extra-version=1ubuntu0.1 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --enable-avresample --disable-filter=resample --enable-avisynth --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librsvg --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libssh --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sdl2 --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-nvenc --enable-chromaprint --enable-frei0r --enable-libx264 --enable-shared
  libavutil      56. 31.100 / 56. 31.100
  libavcodec     58. 54.100 / 58. 54.100
  libavformat    58. 29.100 / 58. 29.100
  libavdevice    58.  8.100 / 58.  8.100
  libavfilter     7. 57.100 /  7. 57.100
  libavresample   4.  0.  0 /  4.  0.  0
  libswscale      5.  5.100 /  5.  5.100
  libswresample   3.  5.100 /  3.  5.100
  libpostproc    55.  5.100 / 55.  5.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'pelicula.mp4':  0B f=0/0   
  Metadata:
    major_brand     : isom
    minor_version   : 512
    compatible_brands: isomiso2mp41
    encoder         : Lavf57.83.100
  Duration: 00:00:16.90, start: 0.000000, bitrate: 4433 kb/s
    Stream #0:0(und): Video: mpeg4 (Simple Profile) (mp4v / 0x7634706D), yuv420p, 3672x2456 [SAR 1:1 DAR 459:307], 4433 kb/s, 10 fps, 10 tbr, 10240 tbn, 10 tbc (default)
    Metadata:
      handler_name    : VideoHandler
  17.40 M-V:  0.000 fd=   0 aq=    0KB vq=    0KB sq=    0B f=0/0  

Why is this happening and what can I do?