Score:0

Second monitor over usb-c hub goes black for a few seconds when specific triggers

bf flag

I have a Dell Latitude Laptop running Ubuntu 22.04 (this is my second laptop with this issue, the other one was running Ubuntu 18.04). On this laptop I connect a second screen with a usb-c hub adapter which has an HDMI input port, then in some weird cases, the screen of the second monitor goes black for a few second then comes back to life. During this time, the monitor still seems connected (I can still interact with windows open on the screen). My monitor prints a "no signal" popup, it looks like it is disconnected then reconnected although from the computer I can still browse it as if it was on.

I noticed 2 way of triggering this : a meeting call in MS Teams and when calling xrandr from a terminal.

The connection through the usb-c hub seems to be with altDisplayPort as the monitor appears under "DP1" in xrandr. When I connect the monitor with the HDMI port on the laptop, it causes no issue which leads me to think that the hub or the altDisplayPort driver/configuration may be at fault here.

If anyone has any hindsight on what I can try to fix this, it would be great.

uname -a

Linux name 5.15.0-56-generic #62-Ubuntu SMP Tue Nov 22 19:54:14 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux

Xrandr output:

Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 16384 x 16384
eDP-1 connected primary 1920x1080+1920+0 (normal left inverted right x axis y axis) 309mm x 174mm
   1920x1080     60.05*+  60.01    59.97    59.96    59.93    48.04  
   1680x1050     59.95    59.88  
   1400x1050     59.98  
   1600x900      59.99    59.94    59.95    59.82  
   1280x1024     60.02  
   1400x900      59.96    59.88  
   1280x960      60.00  
   1440x810      60.00    59.97  
   1368x768      59.88    59.85  
   1280x800      59.99    59.97    59.81    59.91  
   1280x720      60.00    59.99    59.86    59.74  
   1024x768      60.04    60.00  
   960x720       60.00  
   928x696       60.05  
   896x672       60.01  
   1024x576      59.95    59.96    59.90    59.82  
   960x600       59.93    60.00  
   960x540       59.96    59.99    59.63    59.82  
   800x600       60.00    60.32    56.25  
   840x525       60.01    59.88  
   864x486       59.92    59.57  
   700x525       59.98  
   800x450       59.95    59.82  
   640x512       60.02  
   700x450       59.96    59.88  
   640x480       60.00    59.94  
   720x405       59.51    58.99  
   684x384       59.88    59.85  
   640x400       59.88    59.98  
   640x360       59.86    59.83    59.84    59.32  
   512x384       60.00  
   512x288       60.00    59.92  
   480x270       59.63    59.82  
   400x300       60.32    56.34  
   432x243       59.92    59.57  
   320x240       60.05  
   360x202       59.51    59.13  
   320x180       59.84    59.32  
HDMI-1 disconnected (normal left inverted right x axis y axis)
DP-1 connected 1920x1080+0+0 (normal left inverted right x axis y axis) 527mm x 296mm
   1920x1080     60.00*+ 120.00   119.88   119.98    99.93    72.00    50.00    59.94  
   1680x1050     59.88  
   1280x1024     75.02    60.02  
   1440x900      59.90  
   1280x720      60.00    50.00    59.94  
   1024x768     119.99    75.03    70.07    60.00  
   832x624       74.55  
   800x600      119.97    72.19    75.00    60.32    56.25  
   720x480       60.00    59.94  
   640x480       75.00    72.81    66.67    60.00    59.94  
   720x400       70.08  
HDMI-2 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
HDMI-3 disconnected (normal left inverted right x axis y axis)
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