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Mouse and keyboard not working on Ubuntu 22.04 fresh installation on Windows Surface

ru flag

I'm trying to run Ubuntu off a USB, but I get stuck on the "Welcome, Try Ubuntu, Install Ubuntu" screen. The keyboard, track pad, and touch screen are all not responsive. The caps lock LED does not turn on, however the 'fn' LED does. The backlights do turn on when any key is pressed.

Most tutorials/answers elsewhere give you solutions for restoring your keyboard when the mouse is working or the mouse when the keyboard is working. I obviously can't do either of those things. My solutions must be limited to UEFI or the grub bootloader screen.

Possibly related: I couldn't get into the first screen at all unless I chose the "safe graphics" option in the GRUB screen. Both these symptoms were present when I attempted to install Fedora as well.

Here's what I've read:

I can get into a terminal from the grub screen, but then I can't use apt to install the various things the tutorial requires.

How do I get my mouse and keyboard working?

Joseph Summerhays avatar
ru flag
I got some help from my coworker. We discovered a USB mouse works. I can't reference all the sites he found, but apparently Microsoft surfaces have proprietary keyboards and track pads. I would need a custom kernal to get the keyboard and track pad working. That amount of effort isn't worth it to me. Buyers beware! Microsoft surfaces are garbage. If anyone wants to solve this problem for others, go for it! If not, I'm willing to let this question die.
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