LibreOffice 7.5.5.2 Won't print "Could not start printer Please check your printer configuration"

Luddite Savant

8/8/24, 9:19 AM

Version: 7.5.5.2 (X86_64) / LibreOffice Community Build ID: bf0ddd27f701ac1d9e0942bffe145c51e201aa5c CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3 Locale: en-GB (en_GB.UTF-8); UI: en-GB Calc: threaded Ubuntu 18.04 LTS 64bit

On the above version of LibreOffice I hava a printing issue. Whenever I try to print it comes up with the error: "Could not start printer Please check your printer configuration"

My printer works fine otherwise, I can print pdfs and test pages. I can convert the doc I want to print on libreoffice to a pdf and then print that. I'd prefer to be able to directly print from libreoffice though.

On libreoffice printer settings the only option selectable is 'Generic Printer' with status 'default printer' and type 'SGENPRT'

On my ubuntu settings my printer is 'Hewlett-Packard HP LaserJet Professional P1102' with device url 'hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000QN01KR4PR1a'

It looks like libreoffice isn't recognising my broader ubuntu printer. I don't know how to fix this.

I'm not greatly experienced with command line ubuntu instructions so if you can help I'd appreciate clear advice.

Much Thanks

0 + 3

printing

libreoffice

18.04

guiverc

8/8/24, 9:21 AM

Ubuntu 18.04 is EOSS (*end-of-standard-support*) thus off-topic on this site (refer https://askubuntu.com/help/on-topic) unless your question is specifically about moving to a *fully supported* release of Ubuntu. Being EOSS, mirrors can drop the release. Refer https://help.ubuntu.com/community/EOLUpgrades https://fridge.ubuntu.com/2023/06/17/extended-security-maintenance-for-ubuntu-18-04-lts-began-on-may-31-2023/

Luddite Savant

8/8/24, 9:21 AM

Just found a related question at https://askubuntu.com/questions/1418156/i-have-canon-pixma-mg3100 suggesting I go to http://localhost:631 to access CUPS. I've tried this via firefox: "Unable to connect Firefox can’t establish a connection to the server at localhost:631."

Luddite Savant

8/8/24, 9:25 AM

On the other suggestion on that page, I tried gutenprint: printer-driver-gutenprint is already the newest version (5.2.13-2).

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EN: LibreOffice 7.5.5.2 Won't print "Could not start printer Please check your printer configuration"

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