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error 1258 when restoring from Actifio

cn flag

I am using ActifioGo on Google Cloud and took a snapshot. When I try to restore it, I get an error message like:

1258: Cloud VM creation failed. 155: VM task failed. Error: Cloud task failed 
gcp:createvmfromimage:us-central1-a:123456....789:projectname:
act-image-snap-bastion-123-456.

What can I do?

Score:0
cn flag

This worked for me:

The service account used by Actifio must have the privileges to perform the restore operation. To make sure this is the case, go to Actifio Go Manager - manage - credentials. Note the service account name, it will be similar to [email protected]

Go to Google Cloud Console, change to the correct project (the error message contains the project name). Select IAM & Admin -> IAM. Select the service account (in this example 123456789-compute...) and assign the role Custom -> ActifioGo which has been installed by Actifio.

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